
office (276) 522-4212
Skype - thecomputerchap
dave@thecomputerchap.net
If your PC breaks, don't panic. There are many different symptoms. Perhaps it just won't turn on? An error message comes up? Windows won't even start? Your new printer just refuses to be recognised by the PC no matter which USB port you try?
If your computer was fast enough when you first got it but is
slower than molasses now it is not always time to either throw money
at more memory or buy a new computer. it is just confused about
something, probably, and a simple tune-up will make it faster than
the day you first turned it on.
Let me do the worrying for you. Most problems can be repaired in an
hour. My callout charge includes the first hour of labour and costs
just $50.
I will be able to tell you almost immediately if the job will take longer
than an hour and will always be honest about my labour charges. I will not
stray into the second hour without informing you first. I promise
that you will not have the dubious pleasure of my company for longer
than is genuinely necessary to sort out your problem.
In some cases it may be necessary for me to take the PC away in
which case you will not be charged a transportation fee. Some jobs
can take hours and you really don't want to be paying me to twiddle
my thumbs whilst I'm waiting for it to finish. I'll pop the computer
back to you when it's finished.
You will be liable for parts, however nine times our of ten I find
most problems are usually software related rather than hardware. If
you wish to source the parts yourself and have me fit them I am more
than happy to do this. I do not place an excessive mark up on parts
and will usually buy at trade or in bulk. It's unlikely you'll be
able to source them cheaper.
Any problem with your PC, please give me a call. If you have a
Macintosh - give me a call, too. I won't enjoy it but I can fix them
as long as you have all the installation disks. I charge a little
bit more to fix Macs because I actually have to think about how to
fix them and I am not well equipped in the brains department....